Accessibility statement

Our commitment

We strive to align this website with the W3C Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We treat accessibility as an ongoing practice: every release is reviewed for color contrast, keyboard navigation, semantic structure, and screen reader behavior.

What we do

• Color contrast is checked against WCAG AA on text, icons, and interactive elements.
• Every interactive control is reachable with a keyboard and has a visible focus state.
• Form fields have labels, helpful placeholder text, and clear error messages.
• Images use descriptive alt attributes where they carry meaning.
• Headings are used in a logical, sequential order and we provide a “Skip to content” link at the top of every page.
• Motion is reduced for users who prefer reduced motion in their operating system.

21+ age confirmation

Because cannabis is restricted to adults 21 and older, this website shows an age-confirmation prompt the first time you visit. The prompt is keyboard accessible and announces itself to screen readers as a modal. If you decline, you can return any time once you are 21 or older.

Known limitations

Some product images from third-party suppliers may have limited alt text. We continue to enrich those as data becomes available. If you encounter a specific accessibility barrier, please let us know.

Report an accessibility issue

Email nycraindrops@gmail.com with the page URL, a short description, the assistive technology you were using, and your contact information. We aim to respond within five business days.

Alternative ways to order

If the website is not working for you, call us at (888) 448-4717 during business hours and we will help place your order over the phone.